M-04 / MANAGED IT SERVICES

When disaster strikes, your data is already safe.

Ransomware, a failed drive, a flooded office or a deleted folder: every business eventually faces data loss. LD Tech Solutions protects you with automated, multi-location backups that ransomware can't touch, and recovery we actually test, so getting back to work takes hours, not weeks.

WHAT WE PROVIDE

Backups you can trust, and a recovery plan that's been tested

A backup is only worth something if it restores. Too many businesses discover during an emergency that their external drive stopped working months ago, the cloud sync copied the ransomware too, or nobody knows how to rebuild the server. LD Tech Solutions replaces guesswork with a managed, monitored, tested system.

We follow the 3-2-1 approach: at least three copies of your data, on two different types of storage, with one copy offsite in a secure cloud. Servers are backed up as complete images several times a day, so we can restore a single file in minutes or bring an entire server back, even onto temporary hardware, while the original is repaired. Microsoft 365 email, OneDrive and SharePoint are backed up separately, because Microsoft's own retention isn't a true backup.

Backups are immutable, meaning they can't be altered or deleted by ransomware or a compromised account. We check every backup job daily, perform restore tests every month, and write a disaster recovery plan that spells out who does what, in what order, and how long each step takes.

WHO BENEFITS

Built for the businesses we serve every day

SMALL & MEDIUM BUSINESS

Survive the worst day without losing the business

  • Recover from ransomware without paying a ransom
  • Get back to work in hours instead of days or weeks
  • Meet cyber-insurance requirements for tested, offsite backups
MEDICAL OFFICES

Protect patient records and meet HIPAA requirements

  • Supports the HIPAA contingency plan: data backup, disaster recovery and emergency mode operation
  • Encrypted backups of EHR, billing and document systems
  • Documented recovery procedures and test results for your compliance file
DENTAL CLINICS

Never lose years of imaging and charts

  • Full protection for practice-management databases and large imaging libraries
  • Fast restore so a failed server doesn't cancel a day of patients
  • Offsite copies protect you from fire, flood and theft
PROBLEMS WE SOLVE

Sound familiar? Here's how we fix it.

PROBLEMWe back up to a USB drive, sometimes.
SOLUTIONAutomated backups run several times a day without anyone remembering to plug anything in, and we're alerted the moment a job fails.
PROBLEMRansomware could encrypt our backups too.
SOLUTIONImmutable, offsite backup copies can't be changed or deleted, even by an attacker with administrator access.
PROBLEMWe've never tested whether a restore actually works.
SOLUTIONWe perform and document restore tests every month, so you know exactly what can be recovered and how fast.
PROBLEMWe think Microsoft 365 backs up our email.
SOLUTIONMicrosoft keeps your service running, but deleted or corrupted data can be gone for good. We add dedicated backup for mail, OneDrive, SharePoint and Teams.
PROBLEMIf the server dies, we don't know how long we'd be down.
SOLUTIONImage-based backups let us spin up your server virtually, on a backup device or in the cloud, while replacement hardware is sourced.
PROBLEMThere's no plan for a fire, flood or break-in.
SOLUTIONWe write a practical disaster recovery plan with priorities, contacts and recovery time targets, and review it with you every year.
WHAT'S INCLUDED

Services and capabilities

Server image backups
Complete, bootable backups of servers several times per day.
Workstation backup
Protection for critical desktops and laptops, including remote staff.
Offsite cloud replication
Encrypted copies stored in secure, geographically separate data centers.
Immutable backups
Ransomware-resistant copies that cannot be altered or deleted.
Microsoft 365 backup
Email, OneDrive, SharePoint and Teams backed up and restorable item by item.
Local backup appliance
On-site device for fast restores and temporary virtual servers.
Daily backup monitoring
Every job checked; failures investigated and fixed the same day.
Monthly restore testing
Documented test restores to prove recovery works.
Disaster recovery plan
Written plan with priorities, procedures, contacts and recovery targets.
Business continuity
Ability to run critical systems from backup while hardware is replaced.
Encryption in transit and at rest
Backup data protected wherever it travels or is stored.
Retention policies
Daily, monthly and yearly versions kept to meet business and legal needs.
WHY LD TECH

Why choose LD Tech Solutions?

Proactive, not reactive

We find and fix problems before they stop your business, not after.

Engineering-grade expertise

Over a decade supporting mission-critical systems where downtime is not an option.

One accountable partner

Help desk, security, servers, network, cloud and hardware from one team.

Local and responsive

Connecticut-based technicians who know your office and your people.

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Would your backups survive a ransomware attack?

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