M-07 / MANAGED IT SERVICES

The right equipment, delivered ready to work.

Retail-store computers and mismatched equipment create headaches for years. LD Tech Solutions recommends, sources, configures and installs business-class hardware matched to your software and budget, so every device arrives secured, set up and ready on day one, with one vendor to call.

WHAT WE PROVIDE

One partner for every device, from purchase to secure disposal

Buying a laptop from a big-box store looks cheaper until it arrives with consumer-grade parts, a home edition of Windows that can't join your network, trial software you have to remove, and a warranty that sends it away for weeks. Multiply that across an office and you get a fleet of mismatched machines that are hard to support and secure.

LD Tech Solutions recommends business-class equipment matched to your software requirements, your workload and your budget, and sources it at business pricing from leading manufacturers. Every device is configured before it reaches your desk: operating system updated, security and monitoring installed, your applications loaded, joined to your network and Microsoft 365, and tested.

We install everything on-site, from workstations and dual monitors to printers, firewalls and access points, and track every asset's warranty and age so replacements are planned, not emergencies. When equipment is retired, we wipe or destroy the drives securely and document it, which is essential for any practice that stores patient data.

WHO BENEFITS

Built for the businesses we serve every day

SMALL & MEDIUM BUSINESS

Reliable equipment that lasts

  • Business-grade hardware with longer life and better warranties
  • Standardized models that are faster and cheaper to support
  • Planned replacement cycles that smooth out capital spending
MEDICAL OFFICES

Hardware that meets clinical software requirements

  • Workstations specced for your EHR, lab and imaging vendors
  • Encrypted laptops and secure disposal to protect patient data
  • Printers, label printers, scanners and signature pads configured for clinical workflows
DENTAL CLINICS

Operatory and front-desk technology done right

  • Imaging-ready workstations and medical-grade monitors for diagnosis
  • Integration with sensors, intraoral cameras and practice-management software
  • Front-desk PCs, card readers, scanners and printers installed and connected
PROBLEMS WE SOLVE

Sound familiar? Here's how we fix it.

PROBLEMOur computers are all different ages and models.
SOLUTIONWe standardize on a small set of business models, making support faster and replacements predictable.
PROBLEMNew computers take days to get ready for work.
SOLUTIONDevices arrive pre-configured with your software, security and settings, and are installed and tested at the desk.
PROBLEMWe bought equipment that doesn't work with our software.
SOLUTIONWe check every purchase against your EHR, imaging or line-of-business vendor requirements before ordering.
PROBLEMWe don't know when warranties expire.
SOLUTIONOur asset tracking records every device's purchase date and warranty, with replacement recommendations in your quarterly review.
PROBLEMWe don't know what to do with old computers holding patient data.
SOLUTIONWe securely wipe or physically destroy drives and provide documentation of proper disposal.
PROBLEMBig purchases arrive all at once and break the budget.
SOLUTIONWe build a multi-year replacement plan, so spending is spread out and predictable.
WHAT'S INCLUDED

Services and capabilities

Desktops and laptops
Business-class Windows and Mac computers configured for your environment.
Servers and storage
Rack and tower servers, NAS and backup appliances.
Firewalls and network gear
Firewalls, managed switches and business Wi-Fi access points.
Monitors and docking stations
Dual-monitor setups, docks and ergonomic accessories.
Printers and scanners
Office printers, label printers, document and ID scanners.
UPS and power protection
Battery backup for servers, network equipment and critical workstations.
VoIP phones and headsets
Desk phones and headsets for hosted phone systems.
Clinical peripherals
Signature pads, card readers and imaging-ready workstations.
Pre-configuration and imaging
Software, security and settings installed before delivery.
On-site installation
Setup, cabling, data transfer and testing at each desk.
Warranty and asset management
Inventory, warranty tracking and lifecycle planning.
Secure disposal
Certified data wiping or drive destruction with documentation.
WHY LD TECH

Why choose LD Tech Solutions?

Proactive, not reactive

We find and fix problems before they stop your business, not after.

Engineering-grade expertise

Over a decade supporting mission-critical systems where downtime is not an option.

One accountable partner

Help desk, security, servers, network, cloud and hardware from one team.

Local and responsive

Connecticut-based technicians who know your office and your people.

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